Help Center

Support Working Hours: Monday to Friday – 10 AM to 6 PM (UTC+10).

Every request will be replied within 24 hours during working days, and it may take 48 hours or more on weekends.

Getting Started

The step-by-step guidelines about how to use our support system.

Read Guidelines

Documentation

Find everything you need to know when using the product.

Check Documentation

General FAQs

Have questions about WordPress itself, or our products, policies, support system?

Browse FAQs

Submit A Support Ticket

Still cannot find an answer in the documentation and FAQs? Submit a support ticket and our support team will help you.
You need a valid support license to open a new ticket in our support system. Read the support policy.

(In most cases, you only need to update the theme and plugins to the latest version to solve the problem. Which version is the latest version?)

Submit a Ticket