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{"id":226,"date":"2017-11-30T08:56:41","date_gmt":"2017-11-30T08:56:41","guid":{"rendered":"http:\/\/www.loftocean.com\/loftloader\/?page_id=226"},"modified":"2017-12-01T08:24:52","modified_gmt":"2017-12-01T08:24:52","slug":"support-for-loftloader-jquery","status":"publish","type":"page","link":"https:\/\/www.loftocean.com\/loftloader\/support-for-loftloader-jquery\/","title":{"rendered":"Support for LoftLoader jQuery"},"content":{"rendered":"

We are a small team. To make better economic sense, we have to devote our energy and time to the most profitable projects.<\/p>\n

That’s why we decide to stop providing support for LoftLoader jQuery from December 1st, 2017.<\/p>\n

\"\" — You can see the notice in the purchase form on CodeCanyon<\/figcaption><\/figure>\n
\n
What does it mean?<\/strong><\/h3>\n
If you bought LoftLoader jQuery before December 1st, 2017<\/strong>, and you have **a valid and not expired support license<\/strong> (6 months from the purchase date):<\/p>\n**
\n
No problem, you can still get our support service when you need our help.<\/li>\n
When you need to submit a support request, please leave a comment<\/a>, and please follow this guide<\/a> to provide related information.<\/li>\n
Please also check CodeCanyon Support Policy<\/a> to know what’s included in item support and what’s not.<\/li>\n<\/ul>\n
<\/p>\n
If you bought LoftLoader jQuery before December 1st, 2017<\/strong>, and your **support license expired<\/strong>:<\/p>\n**
\n
Sorry but we won\u2019t provide support service.<\/li>\n
Support extensions and renewals are not available.<\/li>\n<\/ul>\n
<\/p>\n
If you bought LoftLoader jQuery **after December 1st, 2017<\/strong>:<\/p>\n**
\n
Support is not included in the price of purchase. We won\u2019t provide support service.<\/li>\n<\/ul>\n
\n
**What should you do if you encounter a problem while using the item?<\/strong><\/h3>\n**Please read the LoftLoader jQuery documentation<\/a>. We strive to provide detailed documentation to save both your time and ours. And you can also check our FAQ list<\/a>.<\/p>\n
\n
**What if you found a bug, or need a new feature?<\/strong><\/h3>\n**Please leave a comment here<\/a>. We would appreciate any feedback that will help us to improve our products.<\/p>\n
\n
**For bug report:<\/strong> We will confirm it is a bug and will fix it in a future update.<\/li>\n**
For feature requests:<\/strong> As the product\u2019s author, we have to make careful decisions when adding features, to make sure we are delivering a great, flexible but not feature-bloated product. So we will decide whether add a new feature or not after discussion within the team.<\/li>\n<\/ul>\n
\n
Will we still update the item? Or can you get future updates?<\/strong><\/h3>\n
Yes, we will update the item as needed. And you can always get future updates.<\/p>\n
\n
More information about Items Marked as “Not Supported”<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"
We are a small team. To make better economic sense, we have to devote our energy and time to the most profitable projects. That’s why we decide to stop providing support for LoftLoader jQuery from December 1st, 2017. What does it mean? If you bought LoftLoader jQuery before December 1st, 2017, and you have a […]<\/p>\n
Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"loftloader_pro_show_once":"on","loftloader_pro_page_shortcode":"[loftloader loftloader_pro_main_switch=on loftloader_pro_show_range=sitewide loftloader_bgfilltype=solid loftloader_pro_bg_color=#c1edff loftloader_bgopacity=100 loftloader_pro_bg_animation=split-h loftloader_pro_bg_gradient=on loftloader_pro_bg_gradient_start_color=#5ae8ed loftloader_pro_bg_gradient_end_color=#d877b8 loftloader_pro_bg_gradient_angel=215 loftloader_animation=imgloading loftloader_customimg=\"http:\/\/www.loftocean.com\/loftloader\/wp-content\/uploads\/sites\/3\/2016\/08\/loaderpetal.png\" loftloader_imgwidth=240 loftloader_looping=once loftloader_loaddirection=horizontal loftloader_progress=number loftloader_percentageposition=below loftloader_progresslayer=back loftloader_percentagesize=12 loftloader_pro_progress_color=#ffffff loftloader_pro_progress_number_font_family=\"Lato\" loftloader_pro_progress_number_font_weight=600 loftloader_pro_progress_number_letter_spacing=0.4em loftloader_pro_message_text=\"V0VMQ09NRQ==\" loftloader_pro_message_position=top loftloader_pro_message_size=16 loftloader_pro_message_color=#ffffff loftloader_pro_message_font_family=\"Lato\" loftloader_pro_message_font_weight=800 loftloader_pro_message_letter_spacing=0.4em loftloader_pro_load_time=1 loftloader_pro_device=all]","footnotes":""},"_links":{"self":[{"href":"https:\/\/www.loftocean.com\/loftloader\/wp-json\/wp\/v2\/pages\/226"}],"collection":[{"href":"https:\/\/www.loftocean.com\/loftloader\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.loftocean.com\/loftloader\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.loftocean.com\/loftloader\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.loftocean.com\/loftloader\/wp-json\/wp\/v2\/comments?post=226"}],"version-history":[{"count":6,"href":"https:\/\/www.loftocean.com\/loftloader\/wp-json\/wp\/v2\/pages\/226\/revisions"}],"predecessor-version":[{"id":241,"href":"https:\/\/www.loftocean.com\/loftloader\/wp-json\/wp\/v2\/pages\/226\/revisions\/241"}],"wp:attachment":[{"href":"https:\/\/www.loftocean.com\/loftloader\/wp-json\/wp\/v2\/media?parent=226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}